Lightspeed + Shopify Integration

A Lightspeed–Shopify integration keeps your in-store and online inventory, orders, and returns in sync so you sell from one accurate stock count across both. Mortar is the integration built to do it end-to-end — for both Lightspeed Retail X-Series (Vend) and R-Series.

Mortar is the most complete Shopify-Lightspeed integration — real-time inventory sync that prevents overselling, and the only off-the-shelf integration that automatically syncs Shopify returns, exchanges, and order edits back into Lightspeed for more accurate inventory.

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Why retailers choose Mortar for Lightspeed Shopify integration

Most retailers add a Shopify store and inherit a second business to manage — another system to learn and reconcile. But your Lightspeed POS already does the hard part, so the smart move is to build on it, not replatform: keep working in the POS your team knows while Mortar keeps inventory, orders, customers, and returns in sync across the floor and the web. Adding online adds reach, not a learning curve.

Real-time inventory sync between Lightspeed and Shopify
Inventory updates between Shopify and Lightspeed automatically. Mortar provides more accurate inventory by syncing Shopify returns, cancellations, exchanges, and order edits.
Smart order routing across Lightspeed stores
Orders from Shopify are automatically routed to the right store or warehouse based on Shopify rules or custom Mortar workflows. Supports ship-from-store, pick up in store, and local delivery.
Publish Lightspeed Retail products to Shopify
Publish products from Lightspeed to Shopify including descriptions, images, weights, pricing, and sale prices. Changes sync automatically.
Multi-store Lightspeed and Shopify support
Connect multiple physical stores and multiple Shopify sites. Each location manages its own inventory and fulfillment. Each site has its own catalog.
Returns, exchanges, and order edits — across both systems
Process Shopify returns, exchanges, and order edits automatically — recorded as proper transactions in Lightspeed for more accurate inventory. Works with Loop Returns, Narvar, and Shopify returns.
Lightspeed gift cards on Shopify (and vice versa)
Customers can buy, receive, and redeem gift cards at any location or online. Balances sync across platforms in real time.
Unified Shopify + Lightspeed customer profiles
Create unified customer profiles and sales history across Shopify and Lightspeed. Power personalization with Klaviyo, Yotpo, and other Shopify apps using in-store data from Lightspeed.
Per-store ShipStation fulfillment
Mortar's exclusive per Store fulfillment in ShipStation streamlines multi-location shipping across all your channels.
Built for Black Friday and product drops
Built for Black Friday, Cyber Monday, and product drops. Prevents oversales during high-traffic events with real-time safety stock controls.

Trusted by leading Lightspeed Retail merchants

Built by Accumula, a Lightspeed Customer Success and Service Excellence Award winner, listed in Lightspeed's own integrations directory, with 500+ deployments, free guided onboarding, and support from a team that knows both Lightspeed and Shopify.

“The team at Mortar are absolutely fantastic… The integration makes sending data between our Shopify Store and Lightspeed X-Series very smooth. Very happy customer :)”
Ivanhoe Cycles— Lightspeed X-Series + Shopify
“Mortar integrated 100,000+ SKUs between Lightspeed and Shopify in 3 days. The setup was incredibly fast.”
Skiis & Biikes — Lightspeed R-Series + Shopify
“We are a chain of 11 stores who went from Lightspeed Ecom to Shopify with Mortar. The whole process from onboarding to set up was faultless… highly recommend.”
The Running Company — Lightspeed R-Series + Shopify
“The app works the way it needs to and we never have to worry about it. I would also rate their service as the best I have ever had from any app. Love it.”
Skin Ski & Surf — Lightspeed R-Series + Shopify
Read all retailer reviews →

How Mortar connects Lightspeed Retail to Shopify

1
Connect your accounts
Install Mortar from the Shopify App Store and authenticate your Lightspeed Retail account — R-Series or X-Series. No store reset, no manual export.
2
Mortar links your products
Mortar matches your existing products between Lightspeed and Shopify by SKU, SystemID, UPC, EAN, Manufacturer SKU, or Supplier SKU. Most merchants finish linking in minutes.
3
Everything syncs in real time
Inventory, orders, products, and customers stay in sync automatically across every location and every channel.

Add reach without adding overhead

Mortar runs your store and your online store as one operation. Add channels while you keep working in the POS you already use. Sell everywhere your customers are — without the work multiplying.

Your store, everywhere.

Why Mortar

The Mortar difference: accurate inventory

Mortar is the only off-the-shelf Lightspeed↔Shopify integration that automatically syncs returns, exchanges, AND post-purchase order edits into Lightspeed. With every other option — including Lightspeed's own — at least one of the three is manual work. With nearly 1 in 5 online orders returned (NRF, 2025), that's the difference between inventory you can trust and canceled orders.

Your store, everywhere.

Mortar vs. your other Lightspeed + Shopify options

If you run Lightspeed Retail at your registers and need an online sales channel, here are the three most common paths — and what each can and can't do.

CapabilityMortarLightspeed + ShopifySKU IQLightspeed + ShopifyLightspeed eComLightspeed only
Sell online
Multi-location fulfillmentLimited
Smart order routing (priority, proximity, tags)
Returns and exchanges across channels
Order edits across channels
Gift card sync (in-store ↔ online)Native
Per-store ShipStation fulfillment
Multiple online sites, one POS

See full comparison: Mortar vs. SKU IQ →

Ready to connect Shopify and Lightspeed Retail?

14-day free trial. No store reset. Set up in hours, not weeks.

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Frequently Asked Questions

Does Mortar work with both Lightspeed R-Series and X-Series (Vend)?
Yes. Mortar integrates Lightspeed Retail — both X-Series (formerly Vend) and R-Series — with Shopify and Shopify Plus. It syncs inventory, orders, products, and customers in real time across all your locations, and the sync works the same on both.
Can I connect multiple Lightspeed Retail locations to multiple Shopify stores?
Yes. Mortar supports multi-location and multi-Shopify setups. You can manage each site's catalog, inventory, fulfillment independently, add different branded sites, wholesale, and list only the products and inventory you need.
Does Mortar support buy online pick up in store (BOPIS)?
Yes. Customers can shop online and choose which store to pick up from during checkout. Local delivery is also supported.
How long does it take to connect Shopify and Lightspeed Retail?
Setup is FAST. Most merchants are fully set up in minutes. Mortar automatically links existing products by SKU, System ID, UPC, EAN, Manufacturer SKU, even Supplier SKU — no store reset or manual matching required.
Does Mortar sync gift cards between Lightspeed and Shopify?
Yes. Gift card balances sync in real time. Customers can buy a gift card in-store and redeem it online, or vice versa.
Can I integrate Shopify returns, exchanges, and order edits to my Lightspeed store?
Yes — automatically. Mortar is the only off-the-shelf Lightspeed↔Shopify integration that syncs Shopify returns, exchanges, and order edits back into Lightspeed, recording returns as proper transactions with a full audit trail. It also works with return apps like Loop and Narvar to download Shopify returns to Lightspeed.
Is Mortar a two-way Shopify + Lightspeed integration?
Yes. Mortar is a two-way Shopify Lightspeed integration built for Lightspeed Retail (R-Series AND X-Series). It syncs inventory, orders, returns, exchanges, and gift cards between Shopify and Lightspeed in real time — no manual re-entry in either system.
Does Mortar work with Shopify Plus?
Yes. Mortar fully supports Shopify Plus, including multi-location fulfillment and advanced order routing.
Will Mortar overwrite my Shopify product descriptions?
No. On Grow and Scale plans, you configure exactly which product fields sync from Lightspeed to Shopify. You stay in control of your online merchandising.
What happens to inventory during high-traffic events like Black Friday?
Mortar is built to handle high-volume events like Black Friday, Cyber Monday, and product drops. It also includes safety stock thresholds as an option to prevent overselling.
Is there a free trial?
Yes. Mortar offers a 14-day free trial with no store reset required. Install from the Shopify App Store and connect your Lightspeed account to get started.
What's the biggest difference between Mortar and Lightspeed's free native Shopify integration?
What happens after the sale. Both keep inventory and orders in sync day-to-day, but the free native Shopify integration stops at the original order: returns and exchanges must be created manually in Lightspeed (per Lightspeed's own documentation), and post-purchase order edits don't sync back at all. Mortar automates all three — returns, exchanges, and order edits — recording each as a proper Lightspeed transaction at the fulfilling location. It's the difference between a sync that just covers the basics and one that covers real-life retail workflows.
Does Lightspeed's free native Shopify integration sync returns, refunds, and exchanges back to Retail?
No — Lightspeed's own documentation says Shopify-originated refunds and exchanges must be created manually in Lightspeed (Processing refunds and exchanges originating from Shopify). With ~1 in 5 online orders returned (NRF, 2025), that's recurring manual work and cancellation risk. Mortar syncs them automatically, recording each return as a proper Lightspeed transaction.
If I add or remove items on a Shopify order after purchase, does it update Lightspeed?
Not with the free native Shopify integration, or any other — post-purchase Shopify order edits (adding or removing line items) don't sync back to Lightspeed, so your team re-enters them by hand. Mortar syncs Shopify order edits automatically, adding or removing the line item, quantity — or the dollar amount — in Lightspeed to ensure inventory and finances are accurate.